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Depending on the services or functionalities that you want to enjoy at any time, we will need to process some type of data or another. In general, said data will be, depending of the circumstances, the following:
Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the website, such as the reservation of tables for lunch and dinner, we will mark some fields as mandatory, since they are data that we need to be able to provide the service or give you access to the functionality in question. Please note that, if you decide not to provide us with this information, you may not be able to complete your reservation request, or that you may not be able to enjoy these and other services or functionalities of the website.
Depending on how you interact on our website, we Will use your data for the following purposes:
1. To meet the reservation requests or requests you make through the "reservation" section of the website.
We only treat personal data that is strictly necessary to manage or resolve your request.
2. For marketing purposes.
To the extent that you subscribe to our Newsletter, your personal data will be used for the periodic submission of company newsletters.
You must remember that you can unsubscribe from the newsletter (newsletter and news) at any time and at no cost by communicating it to RESTHOTEL, SL by e-mail.
3. Analysis of usability and quality for the improvement of our services (Cookies)
If you access our Platform, we inform you that we will treat your navigation data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to introduce improvements in it. Likewise, on occasions, we carry out quality actions and surveys aimed at knowing the degree of satisfaction of our customers and users and detecting those areas in which we can improve.
4. To manage your candidacy
We will process your personal data contained in your CV to manage your candidacy and transfer it to the different hotels of the RH HOTELS group.
The legal basis that allows us to process your personal data also depends on the purpose for which we use it, in this way we will find different legal bases by virtue of the following purposes:
1. Attention request for reservations and information.
The legal basis for the processing of your data is the informed consent to respond to the reservation requests and the queries raised through the website, which implies the acceptance of these conditions by the interested party.
2. Marketing (newsletter/bulletin).
The legitimate basis for treating your data for marketing purposes is the consent you give
3. User & quality analysis (Cookies)
Consent of the user for the implantation of cookies.
The legal basis for the processing of your data in relation to your candidacy is your express consent for the treatment of them.
1. Request of information.
We will process your data for as long as necessary to meet your request and subsequently 1 year after the service is provided
We will process your data until you request to unsubscribe or cancel your subscription to the newsletter.
We will use your data for the period f 1 year. After, we will proceed to destroy these.
We promise to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You can exercise them at no cost by sending an e-mail to our address, simply indicating the reason for your request and the right you want to exercise.
If we consider it necessary to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
Ask us for access to your data. Ask us to rectify the data we already have. Please note that, by actively providing us with your personal data, you guarantee that they are true and accurate and you agree to notify us of any changes or modifications to them.
Ask us to delete your data if this is no longer necessary for the purpose for which we need to use it as we have previously informed you, or that we no longer have the legitimacy to do so.
Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may need it. If you have given us your consent to the processing of your data for any purpose, you also have the right to withdraw it at any time.
On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.
Finally, we inform you of your right to file a claim with the relevant data protection control authority, in particular, with the Spanish Data Protection Agency https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
Prices per room and night: The prices reflected on our website include VAT.
Child ages: CHILDREN who, on the date the stay commences are 2 years old and a maximum of 12 years of age. To apply the price of a child, you must share a room with at least 2 more adults or 2 people with full payment. If the children exceed the indicated age, they will be considered as adults for all purposes. Children under 2 years of age are considered INFANTS. The official check in time will be at 4:00 pm, although the room will be prepared before 2:00 pm, on departure day room must be vacated by 12:00 midday. Use of services: The user undertakes to use the services in accordance with the Law, morals, good behavior and public order, as well as with the provisions of these General Conditions of contract.
*GROUPS: "Stag & hen" groups not accepted.* Individual bookings that make up a group will not be accepted.
* Group bookings of more than 4 rooms not accepted.
Variability of the system: RH Hotels may, for greater agility and for the benefit of users, unilaterally modify, at any time and without prior notice, the services provided, or the operating conditions, techniques and use of services, through publication of said modifications on this Web Site in order to use the RH Hotels on-line reservation services that may be known and accepted by the Clients once again.
Please read all sections of this Legal Notice before using this website. The following conditions are binding for any user thereof.
In compliance with the duty of information provided in Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSI-CE) of July 11th, the following general information data for this website is provided below.
The reason for this text is to explain in detail the features of this website and provide the information related to the owner of the website and the purpose of the content included in it.
This Legal Notice regulates the use of the website service informing you in compliance with Law 34/2002, of July 11th, on Services of the Information Society and Electronic Commerce, regarding the following points:
Owner: RESTHOTEL, S.L.NIF: B031411595Address: C / Mirador, 3 - CP 03500, Benidorm (Alicante)Phone: 965853040/965853939Email: email@example.comRegistration data in the Trade Register: Trade Registry of Alicante, Volume 776, Book, 319, Sec. 2nd, Invoice 149, Sheet 9469, 1st Inscription.
RESTHOTEL intends through its website to publicize its activity and facilitate the reservation of flights and stays in the hotels of the RH HOTELS chain, offer the possibility to get in touch, make inquiries, subscribe to our magazine, as well as inform us about your claims and complaints.
The purpose of this document is to establish the general terms and conditions of use of the website. The general terms and conditions are mandatory acceptance and compliance by all users who wish to use it.
The user agrees to use the website, content and services, without contravening current legislation, general accepted use and public order. The use of the website for illegal or harmful purposes against RESTHOTEL or a third party is prohibited, which, in any way, may cause damage or prevent the normal use of the website.
RESTHOTEL guarantees that the contents and services offered by the portal respect the dignity of the person, protection of youth and children, non-discrimination based on race, sex, religion, opinion, nationality, disability or any other personal and social aspect.
These General Conditions of Use of the website do not grant the user any other right of use, alteration, exploitation, reproduction, distribution or public communication of the contents of the website other than those expressly provided herein.
The contents (information, sound and / or image files, photographs, designs, etc.)collected on the portal are the property of RESTHOTEL or it is duly authorized for dissemination by its legitimate owners.
RESTHOTEL undertakes not to carry out deceptive advertising and, therefore, it is not allowed:
The user acknowledges and accepts that all industrial and intellectual property rights over the contents and / or any other elements inserted in the website belong to RESTHOTEL or it is duly authorized for dissemination in this website.
In the event that a user or a third party considers that there has been a violation of their legitimate intellectual property rights by the introduction of certain content on the website, they must notify said circumstance to RESTHOTEL indicating:
This website provides links to other owned websites and content that are owned by third parties. The sole purpose of the links is to provide the user with the possibility of accessing said links. RESTHOTEL is not responsible in any case for the results that may be derived to the user for access to these links.
The user who intends to establish any technical link device from their website to the portal must obtain prior written authorization from RESTHOTEL. The establishment of the link does not imply in any case the existence of relations between RESTHOTEL and the owner of the site where the link is established, nor the acceptance or approval by RESTHOTEL of its contents or services.
The website where the link is established will not contain any brand, name, logo, slogan or other distinctive signs belonging to RESTHOTEL, except those expressly authorized.
RESTHOTEL reserves the right to modify, at any time and without prior notice, the presentation and configuration of the website, as well as this Legal Notice.
RESTHOTEL does not grant any guarantee nor is it liable, under any circumstances, for damages of any kind that may result from:
These Conditions will be governed by Spanish legislation, submitted to the courts and tribunals of the city of Alicante (Spain) in the event of any dispute arising from access to the website.
In the event that any user has any questions about this legal notice or any comments on it, they can contact or send a written communication to the address in the header.