You can book your holidays at any of our hotels directly through our website hotelesrh.com, by calling our reservations center on +34 965853939 or by contacting each of our hotels directly (you can find the phone number of each hotel on our website).

In order to access your room at the Hotel, the check-in time established by law is until 4:00 p.m. If an arrival is expected after 6:00 p.m., it is necessary to contact the hotel directly (the telephone number can be found in the reservation).

The SPA of our hotel has a cost of €10 per person per circuit. its duration is 1 hour and you can book it through our website or directly at the hotel.

Water area:

• Heated Hydromassage Pool.
  
• Massage room 
• Sauna.
  
• Turkish bath 
• Scottish shower 
• Outdoor Jacuzzi in the pool area. (summer)

The minimum age for access to the gym is 16 years.

(*)Children under 13 years of age may access the SPA from 4:00 p.m. to 6:00 p.m. accompanied by an adult.

(*) Children from 13 to 16 years old can access at any time but always accompanied by an adult.

Mandatory use of trainers for the gym, swimming cap and flip-flops for the spa. If you do not have any of these items, they can be purchased at the hotel in a kit for a cost of €5. If purchased separately, the cost is €3 per item.

The times in our dining room are:

Breakfast: 08:00hrs to 10:30hrs. 

Lunch: 13:00hrs to 15:00hrs

Dinner: 19:00hrs to 21.30hrs

* Estos horarios son susceptibles de cambios. Recomendamos reconfirmarlos en recepción.

Drinks in the restaurant are not included when on Half Board or Full Board options. Only house wine and water will be included in reservations with the over 60's rate (in the hotels where said rate is valid).

However, with the All Inclusive option, the drinks indicated in the general conditions of the same will be included (in hotels where this option is available).

The Hotel RH Victoria has a large number of rooms with a shower and others with a bathtub. You can request it when making the reservation or discuss it directly at reception, but in no case it can be 100% guaranteed.

Of course, on behalf of RH Royal we will do everything possible to satisfy your request.

The Hotel RH Victoria has 2 types of All Inclusive: the Gold card and the Silver card (identified with dots on our menu to be identified). If you want branded drinks you have a 70% discount for being an all-inclusive guest. (Selected brands of the following liquors are excluded from the discount: Whiskey, Brandy, Rum, Gin and Vodka).

The card is non-transferable and must be accompanied by the corresponding bracelet when ordering your drink. The use of the card is exclusive for the guest for whom it has been contracted. Drinks may not be ordered for other guests unrelated to the contracting of said card and in case of doing so, this will entail the cancellation of the same, not reimbursing the amount paid for the provision of this service.

This service is available to our guests from 10:00 a.m. to 12:00 p.m. at night.

You can book the parking service in our hotels during the reservation process of the hotelesrh.com website. To do this you must indicate the number plate of your car.

The parking cancellation policy is free up to 24 hours before your arrival, after this period €20 will be charged as a cancellation fee.

Free transfers are available for guests that have booked direct through RH Hotels. If this is the case you need to log in to RH website on client log in and enter your e-mail & password.

You will see my bookings, select “current” booking and at the bottom of the page there is a transfer icon. Click on info and it will take you to the site for reserving your transfers.

Free transfers must be made at least 48 hours prior to departure from the UK and are not available once in resort.

*Service available for bookings made through our website with minimum stay of 4 nights (Airport) and 6 nights (Train station) for Benidorm and minimum stay of 6 nights for Calpe. Includes one suitcase per person (extra baggage has additional cost).

The Hotel RH Victoria offers the little ones the possibility of enjoying a fun holiday in the facilities of our hotel.

The entertaniment team will carry out workshops and super fun activities for the younger guests: arts & crafts, games, mini disco... (you can check the schedule on the entertianment panel)

Period: Easter holidays 04/09/22 to 04/24/22

All guests that book through our website will have FREE CANCELLATION up to 72 hours before 12pm on the day of arrival.

Register on the RH website and benefit from all our advantages!!!

Access the customer area of our website and register as a new user. You will be able to benefit from all our advantages from now on!!!

• Get an additional 4% discount.
• Gift Vaucher (when available).
• Free insurance.
• Free transfer (available for Benidorm and Calpe)
• Free Cancelation until 72 hrs before your arrival.

** Remember that half board and full board do not include drinks.

You can now manage your check in into the hotel from home. Access your personal area on our website and check in online. Jump the queues !!!

For individual bookings we don't accept groups of more than 4 rooms, stag or hen parties, celebrations or aniversaries. Individual bookings that make a group will not be accepted.

You will be able to enjoy your room from 16:00pm on the first day of your booking. Nevertheless, at RH Hotels we do our best for the room to be ready before 14.00h. With regards to check-out, this should be done before 12pm on the day of departure.

Do I need to add children or babies to the booking?

Yes, it is necessary to add all the guests. By guest we understand all physical person that will be staying at the chosen hotel, be it adult, child or infant.

The hotel needs to have a prevision of the guests and ages of the occupants, as some room types won't fit an extra bed or cot.

When making a booking we consider children up to the age of 12 years included, after this, they are considered adults.

It could be that the e-mail sent by RH Hotels was has gone in your spam or spam folder.

In any case, if your reservation has been confirmed on screen and we have given you a reference number, you can access the details of your reservation and the voucher through My Reservations on our website hotelesrh.com after accessing with the log in.

You can also contact us by phone +34 965853939 to confirm your reservation details.

We are sorry, however, it is not possible to stay with a pet in our hotels, except in the Studios RH Vinaròs Playa. We will provide a pet kit consisting of a cage with a mat, food bowl, water bowl, welcome treats and a map of how to get to Playa Can in Vinaròs, Aiguaoliva.

The price for hosting your pet is €15 kit/day. (Please check with the hotel in the case of having a pet that exceeds 15 kilos).

Our search engine will only give you the possibility to book up to a maximum of 4 rooms. In the case you want more rooms, contact us directly.

Reservations for stag or hen parties or large groups for celebrations are not allowed.

No, we are sorry, the minimum age required to make a reservation is 18 years old.

If you want to use a promo code, select "Do you have a promo code?" at the top of the search box on the main page and enter your code in the field provided for it.

No, except for completely open spaces.

Smoking is strictly prohibited throughout the hotel premises, including rooms, common areas, and restaurants. Smoking is also not permitted on room terraces or balconies, as smoke can enter neighboring rooms and affect other guests' experiences.

To ensure the comfort and safety of all our guests, we have implemented a no-smoking policy throughout the hotel. This includes cigarettes, cigars, pipes, electronic cigarettes, and any other tobacco-related devices. There are no designated smoking areas within the hotel except for outdoor spaces.