RH Hotels philosophy
RH Hotels has established a Total Quality commitment with its customers, employees,
suppliers and with Society in general. To this end it has adopted the following
fundamental principles as guidelines for the development of its activities:
- To offer a Quality service to our customers, in accordance with their expectations.
- To provide our staff with a safe working environment that promotes the development
of personal skills and team work.
- To strictly comply with the current legislation applicable to every case as well
as other requirements relevant to the group.
- To adopt the necessary measures to prevent possible causes of contamination in our
establishments.
- To apply a continuous improvement Programme to all areas of the groups’ management.
RH Hotels has developed an Internal Management System designed to provide a method
for setting and reviewing the objectives established in order to fulfil these principles.
José Hernández, Director General